Privacy Policy

Last updated: 1st November 2024

1. Introduction

Welcome to GenAltText! This privacy policy explains how we collect, use, store, and protect your information when you use our plugin. GenAltText uses Microsoft Vision AI to generate alternative text descriptions (alt text) for images, helping to enhance your website’s accessibility and SEO.

2. Information We Collect

GenAltText collects data to provide, support, and improve our services. We handle the following types of data:

User Account Information: To access and use the GenAltText plugin, you must create an account. During registration, we collect information such as your name, email address, and any other details you choose to provide. This data is essential for account management, customer support, and delivering plugin features.
Image Files: Images are processed by Microsoft Vision AI for alt text generation. GenAltText does not retain or store these images after processing. Only alt text data is generated and returned in real time.
License Information: For license verification and usage tracking, we may collect basic data related to your GenAltText subscription, including domain information and license key.

3. How We Use Your Data

We use your data strictly to provide, support, and improve our services, including:

Generating alt text for images through Microsoft Vision AI.
Managing usage limits to ensure fair use of the GenAltText plugin.
Verifying active licenses and enabling authorized access.
Managing your account and providing customer support.

4. Data Sharing and Processing with Third Parties

To deliver our services effectively, we work with third-party providers under GDPR-compliant agreements:

Microsoft Vision AI: All image files are processed through Microsoft Vision AI for alt text generation. Microsoft may analyze images solely for generating text descriptions. No images are stored by GenAltText.

Your data will not be sold or shared with unauthorized third parties.

5. Data Retention

GenAltText does not store your images or alt text data on our servers. All alt text generation occurs in real-time, and images are immediately discarded after processing. License, account, and usage data may be retained as long as required to fulfill our obligations to you under the subscription.

6. Security

We prioritize the security of your data and implement strict measures to prevent unauthorized access, alteration, or disclosure. These measures include:

SSL encryption for all data transfers.
Regular security audits and updates to our plugin.

7. Your Rights Under GDPR

If you are a resident of the EU, you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR):

Right to Access: You can request access to the data associated with your account.
Right to Rectification: You can update or correct your account information.
Right to Erasure: You can request that we delete any personal information we retain related to your subscription.
Right to Object: You can object to data processing or request restrictions.

To exercise these rights, please contact us using our form here.

8. CCPA Compliance for California Residents

Under the California Consumer Privacy Act (CCPA), California residents have the following rights regarding their personal data:

Right to Know: You have the right to know the categories of personal information we collect, the purpose of collection, and any third parties with whom we share your information.
Right to Access: You may request a copy of the specific personal information we hold about you.
Right to Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights.

To exercise any of these rights, please contact us using our form here. We will verify your identity before fulfilling your request, as required by law.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted here with a revised “Last Updated” date at the top of the policy.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us: